Welcome, Guest. Please Login.
06. Sep 2010 at 05:14
News: First, I want to welcome you to the Breeze/Presenter Forum at robrode.com! However, due to an unprecedented number of spam messages that this board has suffered, a new policy has gone into effect: Guests may view any topic available, but NO POSTING will be allowed. If you wish to legitimately join this forum and actively participate in discussions, you MUST email me at robva65 AT netscape.net (actual email address was intentionally re-written here because of spam) with your information and I will personally add you to the list of participants. I apologize if this seems a bit drastic, but I simply will not allow this board to be inundated with useless garbage. Thanks! ~Rob
Home Help Search Login


Pages: 1
Send Topic Print
Presenter Audio Video not streaming on web (Read 1594 times)
wdcg
YaBB Newbies
*




Posts: 2
Presenter Audio Video not streaming on web
03. Dec 2008 at 16:49
 
I have a presentation that works great on one server
 
here:  
 
http://digitalmedia.worldbank.org/IFCCG/index.htm
 
but on another internal server that I'm testing the audio and video don't work, yet the presentation is playing through the slides.  
 
I'm thinking there is a flash component that is not installed on this internal server, some .dll file or package.  I don't know.  On the Adobe site, I couldn't find any documentation for system requirements for the server, only the player or author computer.
 
Does anyone have any thoughts as to what is missing on the server?
 
Thanks in advance, and feel free to give feedback on the above presentation.
 
Eric
Back to top
 
 
View Profile   IP Logged
wdcg
YaBB Newbies
*




Posts: 2
Re: Presenter Audio Video not streaming on web
Reply #1 - 09. Dec 2008 at 15:21
 
I just wanted to add that after spending about an hour being transferred throughout the Adobe phone system, a salesperson told me that I needed to have 5 "FIVE" Adobe Presenter licenses in order to properly stream my presentation.  
 
Five Adobe Presenter licenses would cost $2,500, $500 each.
 
However, using another test server my link above, I am able to stream the presentation no problem.
 
Anyone care to tell me if they too had to purchase 5 licenses to have their presentation play properly?
 
Thanks in advance.
Back to top
 
 
View Profile   IP Logged
robva65
YaBB Administrator
*****




Posts: 96
Re: Presenter Audio Video not streaming on web
Reply #2 - 10. Dec 2008 at 23:44
 
Hey Eric,
 
So let me get this straight....you contacted Adobe, and a rep there told you that you needed 5 licenses????
 
I don't know who you talked to, but that statement is B-O-G-U-S!!!
 
And here's how I know why: I've been creating this kind of stuff for over 4 years, and in that time, I've posted various samples of presentations on my server for testing, playback and delivery.  In that time, I've never, NEVER had that situation come up.  Count me as lucky I guess, but then again, I've never had a sales rep offer that line of garbage as an excuse for something going wrong with a presentation.
 
Yet again, just another example demonstrating the lack of follow through at Adobe.
 
I took a look at the link you provided; and Eric, it's working like a champ for me.
 
Question: if the content is working on one server, but not on another, what's the difference between the 2?  Although I'm not entirely convinced that missing "components" is the issue here, it WOULD seem to suggest that the environments would be a good place to start.  I'm also wondering about how you posted the content to each server.  Did you publish directly to both servers?  OR did you publish to one and then copy/paste the presentation to the other?  If so, is it possible that you might have missed a couple of files during the transfer?  Do both servers have the identical security setups?  
 
I can go poking around to see if there's anything else you should be aware of, but short of that, let's try this:
 
IF possible, publish to both servers independantly.  Test the playback of the content.  Start there and let's see what happens.  
 
Rob
Back to top
 
 

The Administrator.
View Profile WWW   IP Logged
Pages: 1
Send Topic Print